SHIPPING & DELIVERY POLICY

1. Carriers & Shipping Methods
Orders are shipped via our designated courier services. Customers cannot select a specific shipping carrier. Currently, shipping is available within our designated domestic service regions only.

2. Dispatch & Delivery Estimates

• Processing Time: Orders are typically processed and prepared for shipment within 3 business days.

• Transit Time: Once dispatched, delivery generally takes approximately 3 to 7 business days.

• Please note: Delivery times may vary due to destination regions, adverse weather conditions, traffic disruptions, or peak seasons such as holidays and major sales events. Certain items may require a longer preparation period; please check individual product pages for specific timelines.

3. Shipping Fees
Additional shipping surcharges apply to deliveries destined for remote regions, such as Alaska, Hawaii, and offshore territories. Please review your total cost at checkout.

4. Tracking Your Order
Once your order has been dispatched, a tracking number (or tracking link) will be sent to your email. Please allow 1 to 3 business days for the tracking information to update within the carrier’s system after dispatch.

5. Order Changes & Cancellations
If you wish to change or cancel your order, please contact our support team at service@mail.oishii-pick.com as soon as possible. We cannot accept changes or cancellations once order fulfillment has been completed or the package has been dispatched.

6. Important Notices & Undeliverable Packages
If a package is returned to oishii-pick.com due to incorrect shipping information (such as missing apartment or street numbers), long-term absence, or refusal to accept delivery, actual shipping and handling fees incurred may be charged to the customer. Please carefully review your shipping address before finalizing your order.